FAQ

How fast you deliver? 

We offer same day delivery for all orders placed before 3:00 PM. Most of the time, we don't have an ETA for delivery, but you can track our drivers through the link that we sent you on your phone. 

 

Where is your pick up location and whats latest/earliest I can pick up my order? 

We offer same day pick up for all orders placed before 6:00 PM. You can pick up your order at 4201 El Cajon Blvd, San Diego, CA, 92105. Our doors are open for pick up from 9:30 AM to 3:00 PM. 

 

Whats my delivery fee? (SPECIAL)

All delivery fees are based on mileage from our warehouse to your address.

16-25 miles are $3 flat plus $0.75/mile (for example you live 18 miles away from our location: $3 + (18 miles X $0.75) = $16.5 (Your fee)) 

26+ miles are $1/mile 

 

My order is more than 46 miles, whats my cost? 

All orders that are more than 46 miles are considered as special order. Please, contact us for additional information. 

 

I want to make a big order, but you don't have some of the items that I need on the website, what do I do? 

You can always make a special order with us, and we will be able to get items that you need. Please, contact us for additional information. 

 

I'm have missing items in my order, what do I do? 

If you have missing items, please contact us for a refund or store credit. 

 

I'm not satisfied with quality of my products. 

Please contact us and we will refund or add a store credit for those items.